Data Center Ops Analyst Customer Service & Call Center - Santa Barbara, CA at Geebo

Data Center Ops Analyst

Role Responsibilities

  • Resolving escalated data center service issues
  • Acting as key point of contact with clients on data center operations issues
  • Managing problems utilizing defined problem and change management policies and procedures
  • Supporting Data Center infrastructure by installing, maintaining and repairing hardware in order to accommodate Data Center growth

Basic Qualifications

  • 4
    years of data center experience

Additional Skills

  • Knowledgeable of Data Center IT Operations and Infrastructure
  • 3
    years Wintel or Linux Operating System Administration experience
  • Undergraduate degree or equivalent combination of education and work experience
  • Distributed Storage (NAS/SAN)
  • Infrastructure and Network Comprehension
  • BICSI Structured Cabling Standards
  • Data Center Information Management (DCIM) base knowledge
  • Must be of physical condition to support this physically demanding position
  • Conduct clear and effective two-way communication, verbal and electronic, with team members and vendors as well as, internal and external customers.
  • Flexible and team oriented
  • Working knowledge of Microsoft Word and Excel
  • A
    Certification, knowledge of the OSI model
  • ITIL Certification

#INDICS

.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.