Member Services Representative
3.
7 Santa Barbara, CA Santa Barbara, CA Full-time Full-time $25.
89 - $38.
84 an hour $25.
89 - $38.
84 an hour 5 days ago 5 days ago 5 days ago Join Our Team as a Member Services Representative! California Pay Rate Scale:
$47,875 - $71,813 annually Location:
Santa Barbara office, Hybrid Schedule 2x per week Job
Summary:
In this role, the Member Services Representative (MSR) assists Plan members within all programs who may have difficulty navigating, understanding, and utilizing their healthcare benefits; who may have multiple and complex needs, limited communication skills, and may be transitioning between levels of care and types of service.
The MSR also provides assistance in the case management of Health Service Utilization, Care Management, Radiology Benefit Manager, Transportation coordination, and the Pharmacy Department, by being the Plan's point of contact for the member and provider/pharmacies in the facilitation and coordination of services with the appropriate provider.
Education and
Experience:
Required:
Experience working in a healthcare, human services, or public assistance environment in an administrative capacity, directly supporting the population utilizing medi-cal services (e.
g.
, medical receptionist, regional center coordinator, patient advocacy, or related roles).
Preferred:
Bilingual in Spanish Job Type:
Full-time Pay:
$25.
89 - $38.
84 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Santa Barbara, CA 93110:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Santa Barbara, CA 93110.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Santa Barbara, CA Santa Barbara, CA Full-time Full-time $25.
89 - $38.
84 an hour $25.
89 - $38.
84 an hour 5 days ago 5 days ago 5 days ago Join Our Team as a Member Services Representative! California Pay Rate Scale:
$47,875 - $71,813 annually Location:
Santa Barbara office, Hybrid Schedule 2x per week Job
Summary:
In this role, the Member Services Representative (MSR) assists Plan members within all programs who may have difficulty navigating, understanding, and utilizing their healthcare benefits; who may have multiple and complex needs, limited communication skills, and may be transitioning between levels of care and types of service.
The MSR also provides assistance in the case management of Health Service Utilization, Care Management, Radiology Benefit Manager, Transportation coordination, and the Pharmacy Department, by being the Plan's point of contact for the member and provider/pharmacies in the facilitation and coordination of services with the appropriate provider.
Education and
Experience:
Required:
Experience working in a healthcare, human services, or public assistance environment in an administrative capacity, directly supporting the population utilizing medi-cal services (e.
g.
, medical receptionist, regional center coordinator, patient advocacy, or related roles).
Preferred:
Bilingual in Spanish Job Type:
Full-time Pay:
$25.
89 - $38.
84 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Santa Barbara, CA 93110:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Santa Barbara, CA 93110.
Estimated Salary: $20 to $28 per hour based on qualifications.
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